NHTSA Campaign Number: 20V183000 Manufacturer Chrysler (FCA US LLC)
Components POWER TRAIN Potential Number of Units Affected 515
Summary Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Remedy Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall is expected to begin May 15, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.